We've never had a dog walker. How does it work?
Contact us with the services you are inquiring about, as well as any additional questions you may have. From there, we will set up a time to meet at your earliest convenience. After that, all we need is PTE (permission to enter) from your building and we can get started!
What measures do you take to ensure my dogs safety?
We make sure your dogs collar or harness is secure before taking them out for their walk. A back up collar will be provided if need be. We also avoid any contact with other dogs on the street, or pedestrians passing by, just in case. We will never bring your dog to the dog park, as there are far too many variables we can't control. We try keep a controlled environment.
How many dogs do you walk at once?
We have a maximum of 4 dogs per group.
Do you hire independent contractors?
No, all of our walkers are employed by us. You can find all of our walkers on the About Us page.
Will our dog have the same walker every time?
Primarily yes, but all of our walkers will spend time handling your dog. We believe your dog should be comfortable with all of our walkers. This way, if one of our walkers is not in, another walker whom your dog is already comfortable with can fill in.
What else can you provide for me and my dog?
We can feed, administer medicine, wipe their paws, and change dirty wee-wee pads.
What do you do in extreme weather conditions?
If the weather is really bad, we will likely shorten your dogs walk only after they've pee'd and pooped. In the summer, we aim to stay in the shade, and make sure your dog has water before we leave. In the winter, we make sure your dog has a coat on before heading out, and stay in the sun as much as possible.
Will my dog ever be left alone?
No, we will NEVER leave your dog unattended for any reason. We do not tie them up outside, and they will never be off-leash.
How will I be billed?
You will be sent an invoice via email on a weekly basis. All transactions are done online.
Do you charge sales tax?
Yes. All services are subject to sales tax and credit card fees.